The Department of Business and Professional Regulation is the state agency charged with licensing and regulating businesses and professionals in the State of Florida, such as cosmetologists, veterinarians, real estate agents and pari-mutuel wagering facilities. Information about professional licenses can be found at the Florida Department of Business and Professional Regulation’s web site at www.myfloridalicense.com.
Licenses can be renewed online using the Florida Department of Business and Professional Regulation’s online renewal feature at http://www.myfloridalicense.com/dbpr/index.html. Click on the link “Renew Your License” on the blue bar at the top of the page.
Florida Department of Business
and Professional Regulation
1940 North Monroe Street
Tallahassee, Florida 32399
Phone: (850) 413-0755
The Florida Department of Highway Safety and Motor Vehicles is the state agency responsible for issuing, suspending and revoking driver licenses.
Florida Department of Highway Safety
and Motor Vehicles
2900 Apalachee Parkway, Room B443
Tallahassee, Florida 32399-0500
Phone: (850) 617-2000
Contact information for local offices where you can renew your driver’s license can be obtained online at http://www.flhsmv.gov/offices/
Health Care Profession Licenses
The Florida Department of Health licenses physicians, nurses and health care professionals. Information about obtaining or renewing a license can be obtained online at http://doh.state.fl.us/mqa/index.html or by contacting the Department of Health at the address below.
Florida Department of Health
2585 Merchants Row Boulevard
Tallahassee, Florida 32399
Phone: (850) 245-4444
Financial Industry Licensing
The Florida Office of Financial Regulation is the state agency that regulates Florida’s financial services industry and responds to complaints about state chartered banks and financial services providers licensed in the State of Florida.
Contact information for the Office of Financial Regulation is provided below.
Office of Financial Regulation
200 East Gaines Street
Tallahassee, Florida 32399-0370
Complaints may be filed online at http://www.flofr.com/Consumer/Complaints.aspx. Please note that Collection Agency complaints cannot be filed online.
Insurance Agent and Company Licensing
The Florida Department of Financial Services, Division of Agents and Agency Services licenses insurance agents and agencies. If you want to contact that office directly, please use the information provided below.
Division of Agents and Agency Services
Bureau of Licensing
200 East Gaines St.
Tallahassee, Florida 32399-0319
Phone: (850) 413-3137
Hunting and Fishing Licenses are issued by the Florida Fish and Wildlife Conservation Commission (FWC). More information can be obtained online at http://myfwc.com/license/recreational/ or by contacting the Commission at the address below.
Fish and Wildlife Conservation Commission
620 South Meridian Street
Tallahassee, Florida 32399-1600
Phone: (850) 488-4676
Information about industries and professions licensed by the Florida Department of Agriculture and Consumer Services can be obtained online at http://www.freshfromflorida.com/divisions.html
The agency that regulates certain public utilities is the Public Service Commission (PSC), which is an arm of the legislative branch of government. To contact the Public Service Commission, please call toll-free: 1-800-342-3552. For more information on the services the Public Service Commission does and does not regulate, please view the online brochure entitled “When to Call the PSC” which is available on the Public Service Commission’s Web site at http://www.floridapsc.com/publications/consumer/brochure/When_to_Call_the_PSC.pdf .
Contact information for the Public Service Commission is provided below:
Florida Public Service Commission
2540 Shumard Oak Boulevard
Tallahassee, Florida 32399-0850
Phone (850) 413-6100
Municipal utilities in Florida are primarily regulated by their elected city or county commissions, either directly or through appointed boards. The Public Service Commission (PSC) does not regulate the rates charged or services provided to consumers by municipal utilities and the Public Service Commission is unable to instruct a municipally owned utility to reduce rates overall, nor does the PSC have jurisdiction over service quality, deposit requirements or disconnection policies for these utilities.
Utility cooperatives are nonprofit utilities that are owned by the customer-members they serve and are not regulated by state government. Cooperatives are governed by a board of trustees who are elected by the members of the cooperative. Consumers who wish to file a complaint against an electric cooperative should contact the President of the Board of Trustees.
Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) assists households that have incomes below 150% of the federal poverty income guidelines who need assistance in paying their utility bills. To qualify you must apply in the county in which you live.
Please visit the Department of Economic Opportunity website for answers to questions about the Low-Income Home Energy Assistance Program and contact information for the service provider in your county. This information may be found at http://www.floridajobs.org/job-seekers-community-services/community-services/low-income-home-energy-assistance-program. If you do not have access to the Internet, please call the Department of Economic Opportunity at (850) 717-8450 for additional information.
Emergency Home Energy Assistance for the Elderly Program (EHEAP)
The Emergency Home Energy Assistance for the Elderly Program (EHEAP) assists low-income households, with at least one person age 60 and older, when the households are experiencing a home energy emergency. More information can be obtained from the Florida Department of Elder Affairs web site at http://elderaffairs.state.fl.us/english/eheap.php. For further assistance please call the Elder Helpline at 1-800-96-ELDER (1-800-963-5337).