Commonly Asked Questions

What must government agencies do to comply with the Governor’s order on Plain Language?
State agencies must do a thorough review of their communications with the public, businesses, and other government agencies. Letters, publications and other documents must be easy to read and understand by using common language.

What is a plain language document?
A plain language document uses as few words as possible and at a level the audience can understand. It is easy to look at, easy to read and looks like it is meant to be read.

Other than having easy-to-read documents, are there other benefits of the Plain Language Initiative?
Citizens and small business owners will more easily comply with regulations if they understand them. Those who are applying for a license, a permit, or a job, will save time and resources if they can easily complete the process with minimal or no assistance. An ability to meet government requirements by filling out paperwork online will allow agencies to direct human resources to other areas.

Doesn’t this initiative run the risk of eliminating legally-required words, phrases, or references to statutes?
Agency communications are to be reviewed both by lawyers and non-lawyers in order to produce clear, concise documents that include any required language. Legal-sounding words and phrases do not mean legally-required. For those who wish to read the legal language of the law, providing the number enables them to look up the applicable statute without re-printing it word-for-word in the body of a letter.

Does this initiative apply to the language of current Florida statutes?
No, changing any language in existing statutes requires approval by the Legislature.

Are federal and local governments required to comply with the order?
No, only state executive agencies fall directly under the order. However, Governor Crist is encouraging any government agency, or even private business, dealing directly with the public to seriously consider joining the effort.

Isn’t this just an example of talking down to the public?
Plain language does not mean baby talk. It merely means clear and concise language in short, easy-to-understand sentences.

At what point can this initiative be declared a success?
While Plain Language will be an ongoing part of the mission, success can be claimed when government instinctively talks with citizens in words everyone can understand.

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